OnePlus Nord users complain of erratic factory reset causing the loss of personal data

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OnePlus Nord users are reporting of their phones going into factory reset mode causing them to lose all personal data stored on the phone. Enraged OnePlus Nord owners have taken to the OnePlus Community forums and are describing their ordeal in detail.

Some users have posted on the OnePlus forums (1,2,3) giving details of their Nord going into the factory reset mode automatically. Several accounts indicate that the users were not using the phone and it was kept in their pockets when the owners felt the phone getting warm. Taking it out, the phone had gone into the factory reset mode, deleting all the user data stored on the phone. Several users have also stated that this isn’t a one-time occurrence as their OnePlus Nord went into factory reset mode multiple times.

The developers at OnePlus are aware of the situation and are working on resolving this issue. So affected users could soon get a software patch on their OnePlus Nord that will fix this issue of random factory resetting.

OnePlus has confirmed to launch the OnePlus 8T 5G, the next smartphone from the company’s stable on October 14 in India. The phone has been detailed in multiple leaks revealing its specifications, design and even the expected price.

OnePlus Nord specifications

OnePlus Nord users complain of random factory reset

OnePlus Nord features a 6.44-inch Full HD+ (2400 x 1080 pixels) resolution display that uses an AMOLED panel with a dual punch-hole cutout that gives it a 20:9 aspect ratio. The screen has a 90Hz high refresh rate and is topped with a layer of Gorilla Glass 5 for added protection.

The Nord is powered by Qualcomm Snapdragon 765G chipset with an octa-core CPU and Adreno 620 GPU. This is paired with upto 12GB RAM and upto 256GB storage option to choose from. It runs on Android 10 based OxygenOS 10.0.

It comes with a quad-camera setup on the back that consists of a primary 48MP camera, an 8MP ultra-wide-angle camera with 119-degree field-of-view, a 5MP depth sensor and a 2MP macro camera. On the front, there’s a 32MP primary selfie camera accompanied by an 8MP ultra-wide-angle camera with 105-degree field-of-view.

The OnePlus Nord has an in-display fingerprint sensor and is equipped with a 4,115mAh battery with support for 30W fast charging out-of-the-box. OnePlus claims that the Warp Charge 30T adapter takes around 30 minutes to charge the phone from 0-70%.

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